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Personal data

1. Information
In order for you to shop with us, we need the following information in connection with your purchase: Name, address, telephone number, e-mail.

We register your personal data with the aim of being able to deliver the goods to you. By providing the above information, you agree that we can contact you per email and/or SMS regarding information about your order.

When personal data is collected via our website, we ensure that it always happens by giving your express consent, so that you are informed about exactly what information is collected and why.

All data is processed in accordance with the Personal Data Act.

2. Storage
The personal information is registered with F ototilmaleri .dk (DSDK ApS) and stored for 5 years, calculated from the end of the financial year in question in which the transaction is completed, after which the information is deleted.

The information is stored in accordance with §10 of the Accounting Act.

The information is stored securely and confidentially on computers with limited access in controlled facilities. The security control is continuously reviewed for to always be able to handle user information responsibly and in accordance with your rights as a user. 100% security of data transfers via the Internet can never be guaranteed. There may be a risk of others unjustifiably gaining access to information when data is sent and stored electronically - which is why you therefore submit your personal information at your own risk.

The rapid development of the internet means that changes in our handling of personal data information may become necessary, which is why we reserve the right to update/change current guidelines for handling personal data. If this becomes relevant, the date of "last updated" at the bottom of the page will be corrected. In case of extensive changes, a visible notification is given on the website.

We do not store customer information encrypted. We do not transmit customer information encrypted.

3. Data controller
The data controller, also called DPO (Data Protection Officer), is the following:

Name: Daniel Skovbakke
Telephone: +45 26 443 844

F ototilmaleri .dk
Grønnegade 49
8000 Aarhus C
CVR: 35805036

4. Third party
Information submitted to F is not passed on or sold in any way to third parties, unless this happens in connection with a restructuring or a full or partial sale of the company. Any disclosure in such a situation will take place in accordance with the applicable personal data legislation in the area at all times.

We do not register any personally sensitive information.

5. Reviewer site
We use Trustpilot to collect reviews of your purchase experience and product reviews. We therefore pass on the data that is necessary for Trustpilot to handle this for us. Trustpilot may not use data for any purpose other than collecting reviews of your experience on

6. Objection & insight
As registered with F , you always have the right to object to the registrations. You also have the right to insight into which information is registered about/on you. If the data is incorrect or misleading, you have the right to demand that it be corrected, deleted or blocked. You have these rights according to The Personal Data Act. Inquiries in connection with this must be addressed to F via e-mail; customer

7. Complaint
If you want to complain about your purchase, you must contact Daniel Skovbakke, read: Data controller. If it was not possible to find a solution, you can file a complaint with relevant boards in the area if the conditions for this are met.

Center For Complaint Resolution
Competition and Consumer Authority
Carl Jacobsensvej 35
2500 Valby

You have the opportunity to complain about the processing of information and data regarding you. The complaint is submitted to the Danish Data Protection Authority, cf. §58, subsection 1 of the Personal Data Act.

8. Dispute
Any dispute between the business and the customer is settled under Danish law.

9. ODR
Per 01 February 2016, European companies and consumers get a new digital platform ODR. ODR must make consumer complaints about goods and services within the EU easier to handle.

ODR stands for Online Dispute Resolution (online complaint resolution).

For consumers, this means that they can complain directly to the European company where the transaction took place.

The purpose of the ODR platform is to tie a lot of appeal bodies together. Consumer and business can be in direct contact with each other.

For example, a Danish consumer can write his complaint in Danish directly to e.g. an Italian company traded with. The complaint is machine translated by the EU's own translation software into Italian and the company thus receives the complaint in their native language.

9.1 The EU's OnlineDisputeResolution:
If there is something wrong with your order, or if it does not meet your expectations, please contact us so that we can find a satisfactory solution together.

According to the law, we must refer to the following link - if you don't want to talk to us first;

10. Cookies
A cookie is a small data file that is placed on your own computer's hard drive in order to be able to recognize it. It is not a program and cannot read or destroy data on your computer.

Only the website that placed the cookie on your hard drive can read the cookie's content again. Cookies cannot contain viruses or the like that can damage your computer.

Read any more about the cookies we use on Cookies

At F , cookies are used exclusively for the purpose of optimizing the functionality of the website, so that your experience as a customer can be improved. A technical functionality that can remember your settings.

Cookies can be deleted/blocked

10.1 Interest-based online advertising and Google Analytics
We use Google Analytics' third-party audience data such as age, gender and interests to better understand our customers' behavior and work with companies that collect information about your online activities to provide you with the best possible targeted advertising, according to your interests and preferences. These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts.

You may opt out of the automatic collection of information by third-party ad networks for the purpose of delivering ads tailored to your interests by visiting the Consumer Opt-in page of the Self-Regulatory Principles for Online Behavioral Advertising at / and edit or opt-out of your preferences for Google Display Netowrk ads at .

10.2 Use of Facebook's social plugins
You can visit our website without providing personal information. Your personal information will only be collected if you freely disclose it during your visit to our website or internet profile.

Our website contains links to the external social network, Facebook. This external social network is operated exclusively by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304 USA (Facebook). Links to Facebook are made clearly visible on our website using the Facebook logo or via the add-on "like" button (Facebook plug-ins are not used).

Where these links are followed, Facebook plug-ins are activated and your browser establishes a direct link to the Facebook servers.

If you follow the links on our website while you are logged in to your Facebook user account, information about your visit to our website is sent to Facebook. Facebook can assign your visit to our website to your user account.

This information is transferred to and stored by Facebook. To prevent this, log out of your Facebook account before clicking on the link.

Functionality linked to Facebook links, in particular the transfer of information and user data, is not activated automatically by visiting our website, but is only activated by clicking on the relevant link.

Please see Facebook's privacy policy ( for more information on: The purpose and scope of data collection and data analysis by Facebook, your rights, how to change settings and how to protects your privacy.

If you have questions about data collection, analysis and use of personal data, disclosure, modification, blocking and deletion of personal data, contact: Daniel Skovbakke,

    10.3 Newsletter
    In order to be able to send you our newsletter, we use the so-called double opt-in procedure. Only if you have previously confirmed to us that you wish to receive the newsletter, we will send you an activation email and ask you to confirm by clicking on a link contained in this email that you would like to receive our newsletter.

    We use the list provider MailChimp to send our newsletter. MailChimp is from The Rocket Science Group, LLC, 512 Means Street, Suite 404, Atlanta, GA 30318 ("Rocket"). Rocket has signed the so-called "Safe Harbor Agreement" on 22 July 2008, which is a privacy agreement between the EU and the US.

    The data stored during registration will be transferred to Rocket and stored by Rocket. Data entered during registration will not be transferred by Rocket to other third parties. After registration, MailChimp will send you an email to confirm your registration. In addition, MailChimp offers various analysis options for how to open and use the sent newsletters, e.g. how many users were sent an e-mail, whether e-mails were rejected and whether users were logged out of the list after receiving an e-mail. However, these analyzes are only group-related and are not used by us for individual evaluation. MailChimp also uses the Google Analytics analysis tool from Google, Inc and may include it in newsletters. Further information about Google Analytics can be found in this privacy policy under "Google Analytics".

    For more information on privacy at MailChimp, visit:

    You can demand that your information be deleted at any time. This can be done manually by contacting us, or by unsubscribing quickly and easily by "unsubscribing" at the bottom of the last email you received from us.